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The 2011 ACM Conference on
Computer Supported Cooperative Work
March 19–23, 2011 · Hangzhou, China

Attending · Transportation


The Hyatt Regency Hangzhou overlooks the West Lake in Hangzhou. It is within walking distance to many businesses, shopping, and entertainment areas. It is a 40 minute car ride from Hangzhou's Xiaoshan International Airport (HGH).

28 Hu Bin Road Hangzhou
310006 Zhejiang Province
People’s Republic of China

View Larger Map

We recommend that you download and print the map below before you leave so that you can carry it with you during your stay. It will help you get around, as most taxi drivers only read Chinese. Click the image below to download.

Thumbnail image of map of Hyatt and surrounding area

Getting There

Below are several ways to reach the conference site depending on your travel plans. Our recommendation is to fly directly into Hangzhou from an international airport; however, flying into Shanghai is a great option if you plan to come early to visit the city. Other, less convenient options are to fly into Shanghai's Pudong Airport and arrange transportation to Hangzhou or to fly into Beijing and then take a connecting flight to Hangzhou. Details to help you make your travel arrangements are below. Please also print the English/Chinese map above before you leave and carry it with you in Hangzhou, as most taxi drivers only read Chinese.

From Hangzhou Xiaoshan Airport (HGH) (recommended)

We recommend that people coming to CSCW fly directly into the airport in Hangzhou through an international hub (Hong Kong, Seoul, Taipei, or Tokyo). Doing so generally is more reliable (e.g. avoiding domestic delays), is faster getting through customs, is significantly easier for those not familiar with Chinese transportation systems, and is about the same price as most other options, particularly if you book tickets early. Once you arrive, the Hyatt Regency is located 30 km from Hangzhou's Xiaoshan Airport. Below are several options to reach the Hyatt.

From the city of Shanghai (if you are visiting Shanghai first)

Flying through Shanghai is a great option if you plan to come a day or two early and enjoy the cosmopolitan feeling of the bustling city. You can then take the fast train from downtown Shanghai to Hangzhou and a quick taxi ride from the train station to the Hyatt. Important: Train tickets between Shanghai and Hangzhou sell out early, so please plan on getting your tickets 18-24 hours ahead. Generally, your hotel will do this for you, for a fee.

From Shanghai Pudong Airport (PVG)

Also possible, but less convenient, is flying to Shanghai (Pudong Airport) and arranging transportation to Hangzhou directly from the airport (if you do not intend to stay in Shanghai first). Our recommendation is to arrange for a car from the Hyatt on the Hyatt e-concierge website. It is a 2-3 hour drive depending on traffic, but it is also possible to take a taxi, shuttle, or train from Pudong

From the city of Beijing

If you fly into Beijing, there are several domestic flights a day to Hangzhou's Xiaoshan Airport. Flight time is approximately 2 hours. On this route, be prepared for delays.

Getting Around

Taxis are a preferred way to get around if your destination isn’t accessible via foot or boat. Important: Taxis change shifts at 4-5pm, so it is nearly impossible to get a taxi anywhere in Hangzhou during this time. If you need a taxi between 4-5pm, please make arrangements ahead of time through the hotel.

Please be sure to print the map image at the top of the page before you leave and carry it with you in Hangzhou. It includes the name and address of the Hyatt in Chinese, which you can show to taxi drivers, and it also has the hotel phone number in case of emergency. Additionally, you should have the hotel write out your destinations in Chinese before you venture out in Hangzhou by taxi.

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